Poker Payout Privacy Policy

Last Updated: March 4, 2025

1. INTRODUCTION

Raya Labs LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Poker Payout platform, including the website located at pokerpayout.xyz, any mobile applications, and all associated services, features, content, and applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy is incorporated into and forms part of our Terms of Service.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Service:

2.1 Personal Data

Personal Data refers to information that identifies you or could reasonably be used to identify you. We may collect the following types of Personal Data:

a) Account Information: When you create an account, we collect your name, email address, username, and password.

b) Profile Information: Information you provide in your user profile, such as a profile picture, biographical information, or location.

c) Payment Information: If you subscribe to our premium services, we collect payment method information, such as credit card or other payment details. This information is processed by our third-party payment processors, and we do not directly store complete payment card information.

d) Communication Information: Content of communications you send to us, such as feedback, questions, or information you provide to customer support.

2.2 Usage Data

We automatically collect information about how you interact with our Service, including:

a) Log Data: Information that your browser or device automatically sends whenever you visit our Service, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

b) Device Information: Information about the device you use to access our Service, including hardware model, operating system, and version, unique device identifiers, and mobile network information.

c) Location Information: General location information inferred from your IP address.

d) Game and Usage Statistics: Information about poker games you track, player statistics, payout calculations, and how you interact with our features.

e) Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Service. For more information about our use of these technologies, please see Section 7 of this Privacy Policy.

2.3 Chrome Extension Data

If you use our Chrome Sidebar extension that interacts with GTO Wizard:

a) Hand Data: The extension may collect poker hand data from GTO Wizard with your permission.

b) Browsing Activity: Limited information about your browsing activity on GTO Wizard that is necessary for the extension to function properly.

2.4 User Content

Information that you post to our Service, such as comments, feedback, or other contributions.

3. HOW WE COLLECT INFORMATION

We collect information in several ways:

3.1 Information You Provide to Us

We collect information that you provide directly to us when you:

  • Create an account or fill out forms on our Service;
  • Subscribe to our premium services;
  • Participate in games or track league statistics;
  • Contact customer support or communicate with us;
  • Post content on our Service; or
  • Participate in surveys, promotions, or contests.

3.2 Automated Technologies

We use automated technologies to collect information, including:

a) Cookies and Similar Technologies: We use these technologies to collect information about your browsing activities and to distinguish you from other users of our Service.

b) Analytics Tools: We use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for the Service.

c) Log Files: We collect information automatically through log files, which record website activity and gather statistics about your browsing actions and patterns.

3.3 Third-Party Sources

We may receive information about you from third parties, such as:

  • Social media platforms, if you connect your social media accounts to our Service;
  • Other users, who may provide information about you when they use our Service; or
  • Business partners, who may provide information about you when you use integrated services.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

4.1 Provide, Maintain, and Improve the Service

  • To operate, maintain, and provide you with the features and functionality of the Service;
  • To improve and personalize your experience with the Service;
  • To develop new products, services, features, and functionality;
  • To process and track game data, calculate payouts, and manage league statistics;
  • To facilitate the functionality of our Chrome extension; and
  • To understand how users interact with our Service.

4.2 Communication

  • To communicate with you about the Service, including updates, security alerts, and support messages;
  • To respond to your comments, questions, and requests;
  • To provide customer service and technical support; and
  • To send you promotional communications about products, services, offers, and events offered by us or our partners (you can opt out of these communications at any time).

4.3 Security and Protection

  • To detect, investigate, and prevent fraudulent transactions, unauthorized access to the Service, and other illegal activities;
  • To protect the rights, property, or safety of our users or others;
  • To enforce our Terms of Service and other policies; and
  • To debug to identify and repair errors in our Service.

4.4 Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our agreements.

5. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

5.1 With Your Consent

We may share your information when you direct us to do so or otherwise provide your consent.

5.2 With Other Users

a) Public Profile Information: If you create a user profile, certain information may be visible to other users, such as your username, profile picture, and biographical information.

b) League and Game Data: Information about your participation in poker games and leagues may be shared with other participants and league administrators.

c) Leaderboards: If you participate in leagues or tournaments, your game statistics may appear on public leaderboards.

5.3 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors;
  • Cloud hosting and storage providers;
  • Analytics providers;
  • Customer support services;
  • Email and communication providers; and
  • Marketing and advertising partners.

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.5 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.6 Protection of Rights

We may disclose your information to:

  • Enforce our Terms of Service and other agreements;
  • Protect and defend our rights, property, or safety;
  • Protect the rights, property, or safety of our users or others; or
  • Investigate and prevent fraud or illegal activity.

5.7 Aggregated or De-identified Information

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

6. DATA RETENTION

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Types of Cookies We Use

a) Essential Cookies: These cookies are necessary for the Service to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.

b) Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Service. This helps us to improve the way our Service works, for example, by ensuring that users are finding what they are looking for easily.

c) Functionality Cookies: These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

d) Targeting/Advertising Cookies: These cookies may be set through our Service by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

7.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our Service.

7.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Service does not currently respond to "Do Not Track" signals.

8. DATA SECURITY

We implement appropriate technical and organizational security measures to protect the security of your Personal Data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

In the event of a data breach that affects your Personal Data, we will notify you and the relevant authorities as required by applicable law.

9. YOUR DATA PROTECTION RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, which may include:

9.1 Access

The right to request copies of your Personal Data.

9.2 Rectification

The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

9.3 Erasure

The right to request that we erase your Personal Data under certain conditions.

9.4 Restrict Processing

The right to request that we restrict the processing of your Personal Data under certain conditions.

9.5 Data Portability

The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

9.6 Object to Processing

The right to object to our processing of your Personal Data under certain conditions.

9.7 Automated Decision-Making

The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the contact information provided in Section 15 of this Privacy Policy.

10. CHILDREN'S PRIVACY

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you learn that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:

  • The right to know what personal information we collect, use, disclose, and sell;
  • The right to request deletion of your personal information;
  • The right to opt-out of the sale of your personal information; and
  • The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, please contact us using the information provided in Section 15 of this Privacy Policy.

13. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Raya Labs LLC
Email: team@rayalabs.xyz

By using the service, you acknowledge that you have read this privacy policy, understand it, and agree to be bound by it.